Effective Date: January 1, 2026
This Master Service Agreement (“Agreement”) governs all seasonal display services provided by
Merry & Bright (“Company”).
By approving a Service Order, paying a deposit, or participating in services, Client agrees to this
Agreement.
1. Services
Company provides seasonal lighting design, installation, maintenance, removal, and related
services as described in the applicable Service Order.
2. Payment Terms
Existing Clients: $350 non-refundable scheduling retainer.
New Clients: 50% non-refundable deposit.
Balances are due upon installation completion.
Final payment may be processed using the payment method on file. Electronic payment methods
are accepted for convenience
and may include a fee of up to 3% as permitted by applicable law and card network rules.
Late payments exceeding 15 days incur a 2% fee. Payments exceeding 30 days incur a 5% fee and
may be referred to collections. Returned payments, disputes, or chargebacks may result in administrative and collection fees.
3. Installment Program & Auto-Renewal
Installment clients agree to automatic seasonal renewal unless written notice of non-renewal is
provided prior to August 1.
Earned installments remain due. Failure of automatic payment constitutes default.
4. Three-Year Pricing Structure
Pricing is guaranteed for three-year terms provided no material design changes occur.
At the conclusion of each three-year term, pricing automatically renews for an additional three-year
period unless otherwise agreed in writing.
Adjustments at renewal may reflect foliage growth, labor, fuel, materials, and operational inflation.
5. Installation & Removal
Services are performed within Company’s production schedule. Specific dates are not guaranteed.
Takedowns begin the first week of January annually.
6. Cancellation & Pause
Deposits are non-refundable once preparation begins.
Completed installations are fully earned and non-refundable.
Cancelled or paused projects will be held for twelve (12) months. After twelve (12) months,
materials may be repurposed, recycled, or otherwise disposed of at Company’s discretion.
7. Property Condition
Client warrants installation surfaces are structurally sound.
Company is not responsible for pre-existing damage, brittle materials, structural deficiencies,
or claims not reported within 72 hours.
8. Limitation of Liability
Total liability shall not exceed the amount paid under the applicable Service Order.
Company shall not be liable for indirect, incidental, or consequential damages.
9. Force Majeure
Company is not liable for delays due to weather events, supply chain disruptions,
labor shortages, or events beyond reasonable control.
10. Dispute Resolution
Disputes shall first be mediated and, if unresolved, resolved through binding arbitration in
Massachusetts.
11. Marketing Authorization
Client grants permission to use photographs and video of the display for promotional purposes.
12. Updates
Company may update this Agreement. Continued participation constitutes acceptance of the
current version.